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Sales

Conditions

These Conditions of Sale have as their object the offer and sale of products and services carried out remotely.

Object

These Conditions of Sale have as their object the offer and sale of products and services carried out remotely.

 

Subjects

Seller: Easy-P di Ambrogio Borla

Customer: the person identified by the data entered when completing and sending the order form with simultaneous acceptance of these Conditions of Sale.

 

Online Shopping

The Customer concludes the contract for the purchase of the Product by filling in the order form and transmitting it to the Seller following the relative instructions. The Customer may only purchase the Products offered on the Site, at the indicated price, following the indicated procedure. When the Customer places an order, he must indicate at least his name, e-mail address, shipping and billing addresses, telephone number and any data depending on the means of payment used.

Purchase requests from countries other than the one selected by the Customer in the "selection menu" of the Site or destined for addresses to which the Seller cannot ship will not be accepted by the Seller.

For each of the Products, a technical datasheet is available on the site containing the main characteristics and technical specifications of the same. The image accompanying the technical description of the Product may not be perfectly representative of its characteristics, but differ in color, size, accessory products shown in the figure and may vary at any time without any prior notice by the Seller. The technical datasheet relating to the Products are, in fact, freely available. The Seller declines all responsibility for any inaccuracies relating to the Product datasheet, as they are merely illustrative.

For each of the Products, the relative price and validity in the countries of the European Union is also indicated, the shipping costs will be added to be calculated based on the delivery address indicated by the Customer.

 

Acceptance of the Conditions of Sale

The Customer unconditionally accepts and undertakes to observe in his relations with the Seller, the Conditions of Sale and payment described in this document, declaring that he has read and accepted all the information provided to him, he does not consider himself bound by different conditions if not previously agreed in writing. By submitting the order, the Customer confirms that he is aware of and accepts the provisions of the Terms and Conditions of Sale, Privacy, Payments and Shipping sections.

 

Prices, Taxes and Taxes

All indicated prices are VAT included, expressed in Euro and valid in the European Union countries. Prices may vary without notice. The indicated prices do not include shipping costs and any extra costs deriving from the creation of custom-made or color-customized garments. For products delivered to countries outside the European Union, the price indicated is to be considered net of indirect taxes, net of any customs duties and any other sales tax.

 

Terms of payment

The payment of the Products purchased by the Customer and the related delivery costs can be made according to one of the methods provided on the Site (Credit Card, PayPal, Bank Transfer).

 

Responsability

The Seller is not liable, except in cases of willful misconduct or gross negligence, for direct, indirect or consequential damages not foreseeable at the date of signing these Conditions of Sale, suffered by the Customer or by third parties in dependence on the services rendered by the same and/or for damages of any kind or for any reason. The Seller has the right to suspend and interrupt the connection service to the Site at any time for technical reasons, for reasons related to the efficiency and safety of the services themselves, without the Seller being held responsible for the consequences of any interruptions or suspensions.

 

Non-Conforming Products Warranty - Conventional Warranty

The products purchased on the Site are subject to the provisions on warranty, referred to in Directive 44/99/CE and Legislative Decree 206/2005 (hereinafter the "Consumer Code").

The Seller guarantees the Consumer Customer that the Products will be free from design and material defects and conform to the descriptions published on the Site.

The application of any warranty is excluded in the event of use of the Product that does not comply with that of the Product and the instructions/warnings provided by the Seller, or reported in the reference illustrative documentation, tags or labels. The warranty will apply to the Product that has conformity defects and/or malfunctions not detectable at the time of purchase, provided that the Product itself has been used correctly and with due diligence, i.e. in compliance with its destination. The mentioned warranty will not be applicable in case of negligence or carelessness in the use and maintenance of the Product. Any non-conformity of the Products must be reported to the Seller within and no later than 2 (two) months from the discovery (term provided for by the Consumer Code) and with the notification via e-mail to info@easy-p.it together with the copy of the order confirmation sent by e-mail from the Seller or the invoice The Seller may also request the Customer to send photographic documentation by e-mail to support the dispute. The company EASY-P DI AMBROGIO BORLA will contact the Customer to organize the collection of the non-compliant Product by courier and for the management of the subsequent phases. The repair or replacement times of the Product depend exclusively on the individual manufacturer and no damage can be requested from the Seller or EASY-P DI AMBROGIO BORLA for any delays in carrying out repairs or replacements. The non-compliant Product, at the time of return to the Seller to be replaced, must be complete with the packaging and the documentation received by the Customer at the time of purchase. In the event that the Product is not affected by a lack of conformity, it will be possible for the Customer to request a quote for the repair / restoration of the Product for a fee.

Right of withdrawal

Articles 52 and following of the Consumer Code provide that the Customer - only if he is a Consumer - has, without the need to provide any reasons, the right to exercise the right of withdrawal from the purchase made. Notwithstanding the terms established by law, the Seller extends to 30 (thirty) days from the date of delivery of the Product the deadline for exercising the right of withdrawal from the online sales contract, or the possibility of returning the Product and obtaining the reimbursement of expenses incurred, in compliance with the methods indicated below.

The right of withdrawal is subject to the following conditions:

- the right, being reserved for Consumers, does not apply to professionals and companies, so it cannot be exercised if the Customer had requested the issuance of an invoice indicating a reference to the VAT number;

- the law applies to the Product in its entirety and not to parts or components of it;

- pursuant to art. 59, paragraph 1, letter c) of the Consumer Code, in the event that the Product sold has been tailor-made and / or customized for the Customer, the latter will have no right of withdrawal.

To exercise the right of withdrawal, the Customer must within the term of 30 (thirty) days from the day of receipt of the Product, one's desire to withdraw from the online sales contract must send a notice of withdrawal via Registered Mail with Return Receipt. At the same time as sending the notice of withdrawal, the Customer must take action to return the Product to the Seller. The shipment of the Product must strictly take place within the maximum term of 30 (thirty) days from the communication of the Customer and the costs for returning the Product by the Customer will be charged to the Customer. The Product must be returned intact, packed in its original packaging, complete with accessories. In the event that a use / manipulation of the Product by the Customer is detected, he will be responsible for the consequent decrease in value. The Seller will withhold any refund of the price.

The Customer will not have the right to exercise his right of withdrawal in cases where it is ascertained:

- use;

- the lack of original packaging and / or packaging;

- the absence of all the integral elements of the Product (accessories, tags, labels, information notes etc.);

- substantial damage to the Product for reasons other than its transport.

In the event that the Customer intends, on the occasion of the exercise of the right of withdrawal, to modify the purchased Product (size change, model change, etc.), the shipping costs for the return of the Product to the Seller are charged to the Customer.

Information and Complaints

For any request for clarification or complaint, please contact the following email address: info@easy-p.it.

 

Order cancellations by the Seller

The Seller reserves the right to refuse or cancel an order or a Product that is part of an order if any situation arises that would legitimize it.

 

Applicable Law and Jurisdiction

The sales contract between the Seller and the Customer that will arise from the acceptance of any order placed through the Site will be governed by Italian law. For any dispute relating to the validity, interpretation or execution of these Conditions of Sale and the sales contract, the exclusive territorial jurisdiction belongs to the Court of Milan, without prejudice to the applicability of art. 66-bis of the Consumer Code.

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